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Data protection

Bromsgrove Dental Specialists complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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Testimonials

Patient Testimonials

Hear from our happy patients about their smile transformations.

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After childhood, in the 1960s and early ’70s, my teeth were filled multiple times, and they started to break and crumble. I had all my teeth removed under...

Richard P.

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I began the treatment with much trepidation, as this was a significant undertaking for me. From the start, I found Gurwinder very appreciative of my situation. Throughout the...

Nigel B.

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Well, here I go, I have never been a fan of writing reviews, but in this instance, I am willing to make an exception. Why? I felt that...

Glyn M.

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My appointment was a one-hour assessment to determine the best course of action for addressing my damaged molar. Initially apprehensive, I felt optimistic by the end. Dr Dhesi...

Phillip T.

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I cannot speak highly enough of my experience. I had previously had a lifelong nervousness about dentists, and partly as a result, I had developed many complex problems...

Tony R.

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Great dental practice – everyone is friendly and professional. Treatment is explained clearly, and pricing is fair and transparent. I would recommend it!

Madeline R.

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Great Dentist and team! They made my father a pair of dentures that fit perfectly and didn’t cause him the discomfort that his previous ones from a different...

Dipesh S.

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Take the first step toward a healthier, more confident smile with our skilled dental team.

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At Bromsgrove Dental Specialists, we have the advantage of an on-site dental CT scanner, allowing us to take detailed 3D images of the teeth, jawbone, and surrounding structures. 

This advanced technology is particularly valuable when planning dental implant treatment, as it enables precise measurement of bone density and volume to ensure optimal implant placement. 

It also plays a crucial role in diagnosing a wide range of dental and oral conditions — from assessing impacted teeth and root canal anatomy to evaluating pathology in the jaw. 

Having this technology in-house means faster diagnosis, more accurate treatment planning, and a smoother, more convenient experience for our patients.

www.bromsgrovedentalspecialists.com

📍Bellway House, 7 Worcester Road, Bromsgrove, B61 7DL

☎️ 01527 362 000

📩 info@bromsgrovedentalspecialists.com

#bromsgrove #dentalscanner #bromsgrovedentist #worcestershiredentist #dentalimplants
We believe that every great treatment starts with truly listening.

At Bromsgrove Dental Specialists, we take the time to understand your concerns, your goals, and what matters most to you.

Because when you feel heard, cared for, and supported — everything else falls into place. 🦷💬

Now accepting new patients — book your consultation today at www.bromsgrovedentalspecialists.com

📍Bellway House, 7 Worcester Road, Bromsgrove, B61 7DL

☎️ 01527 362 000

📩 info@bromsgrovedentalspecialists.com

#bromsgrovedentist #bromsgrovebeauty #privatedentistry #birminghamdentist #luxurydentalcare
From the warm welcome at reception to the calm and caring atmosphere throughout treatment — this is what the Bromsgrove Dental Specialists experience is all about.

Our patient journey isn’t just about the destination — it’s about feeling listened to, supported, and cared for every step of the way.

Discover what it’s like to be treated by a team who put your comfort, confidence, and wellbeing at the heart of everything they do. 🦷💫

Now accepting new patients — book your consultation today at www.bromsgrovedentalspecialists.com

📍Bellway House, 7 Worcester Road, Bromsgrove, B61 7DL

☎️ 01527 362 000

📩 info@bromsgrovedentalspecialists.com

#bromsgrovedentist #premiumdentalcare #lucurydentalcare #smilejourney #worcestershiresmiles
🦷 At Bromsgrove Dental Specialists, we believe great dentistry starts with listening.

Every smile is unique, and so is every story behind it. 

That’s why we take the time to understand your concerns, goals, and expectations — so we can create a treatment plan that truly works for you. 

Your voice matters. Your comfort matters. Your smile matters.

#bromsgrovedentalclinic #patientcarefirst #specialistdentistry #worcestershiredentist #privatedentistbirmingham
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